FAQs

PURCHASING

CAN I PAY WITH CREDIT CARD ON-LINE?
Yes. Currently we accept VISA and MasterCard credit card payments for on-line purchases via PAYPAL.

CAN I PAY BY OTHER METHOD?
Yes. Please contact us to arrange a pre-authorised account, and payment by Bank Transfer, off-line Credit Card or other method.

CAN I TALK TO SOMEONE BEFORE I ORDER?
Yes. Please feel free to contact us if you have any questions. Either e-mail us at darren [at] darrenjew [dot] com or telephone 0427 127 484 (+61 and drop the 0 if outside Australia). Please consider we are on the East Coast of Australia, GMT +10.

 

PRINTING TECHNIQUES

HOW ARE PRINTS PRODUCED?
All prints are produced in-house on our Canon iPF8300 fine art printer using the Lucia Inkset. By keeping control of production we ensure our high standard of quality control. Matted Prints are produced on 280gsm resin-coated photo paper; Fine Art Prints on the latest generation, archival-quality, heavy-weight fine art papers. Reproduction on Canvas is also available.

WHAT IS AN OPEN EDITION?
Open Edition prints are not restricted in the number of reproductions that may be made.

TRAVEL BUSINESS

ARE YOU A LICENSED TRAVEL AGENT?
Through our brands Whales Underwater and Foto Frenzy we tour operators, but not travel agents.

Our bookings expert Jackie Low, is a Licensed Travel Agent, so is very happy to help with flights, and other travel arrangements should you wish to connect to one of our tours. Click here to email Jackie at Devocean Escapes for assistance

PRIVACY OF YOUR INFORMATION

Would you like to read about how we use the personal information you provide us?
PRIVACY POLICY